Terms & Conditions

Last Updated: January 1, 2025

These Terms and Conditions ("Terms") govern your use of the El Paso Roofing Co website located at elpasoroofingco.com ("Website") and your engagement with El Paso Roofing Co ("Company," "we," "us," or "our") for roofing services. By accessing this Website or requesting our services, you agree to be bound by these Terms.

Use of This Website

You may use this Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable local, state, or federal laws or regulations
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the Website or related systems
• Collect or harvest personal information about other users

Service Estimates and Contracts

Any estimates provided by El Paso Roofing Co are good-faith assessments based on a visual inspection. Final pricing may vary if conditions not visible during inspection are discovered once work begins. Any significant changes to scope or price will be communicated and agreed upon before proceeding.

All work performed by El Paso Roofing Co is subject to a separate written service agreement or contract. These Terms do not constitute a service agreement.

Warranty Information

El Paso Roofing Co provides a 10-year workmanship warranty on qualifying installations and replacements. This warranty covers defects in workmanship performed by our crew. It does not cover:

• Damage caused by acts of God, severe weather events, or natural disasters
• Damage caused by the homeowner, third parties, or other contractors
• Normal wear and aging of materials over time
• Pre-existing conditions not addressed in the original scope of work

Material warranties are governed by the respective manufacturer's warranty terms. We will assist you in understanding and filing manufacturer warranty claims when applicable.

Payment Terms

Payment terms will be specified in your individual service contract. We accept various payment methods as communicated at time of estimate. Financing, when available, is subject to approval by our financing partners and governed by separate financing agreements.

Insurance Claims

El Paso Roofing Co may assist homeowners with insurance claims by providing inspection documentation and meeting with insurance adjusters. However, we do not guarantee any specific outcome or approval of insurance claims. All insurance decisions are made by your insurance company and are subject to the terms of your individual policy.

Website Content

The content on this Website — including text, images, and graphics — is provided for informational purposes only. We make every effort to ensure accuracy, but we do not warrant that all information is complete, current, or error-free. We reserve the right to update or change website content at any time without notice.

Intellectual Property

All content on this Website is the property of El Paso Roofing Co or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, El Paso Roofing Co shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of this Website or our services, even if we have been advised of the possibility of such damages.

Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Dispute Resolution

Any disputes arising from our services shall first be addressed through good-faith negotiation between the parties. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with the laws of the State of Texas, with the arbitration taking place in El Paso County, Texas.

Governing Law

These Terms and any disputes related thereto shall be governed by the laws of the State of Texas, without regard to conflict of law provisions.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the updated Terms.

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